Privacy Policy

This Privacy Policy describes how Tokyo Voice Studio collects, uses, and discloses your personal information when you use our site or services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect various types of information in connection with the services we provide, which include private vocal lessons, group vocal classes, performance coaching, audition preparation, voice training for specific genres, recording session coaching, and online vocal lessons.

Personal Identification Information: This may include information you provide directly to us, such as your name, contact details (though we will not provide email or phone in this policy text), payment information (processed securely), and details about your vocal experience and goals relevant to receiving our services.

Usage Data: We automatically collect information about how you access and use our site. This may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services, including scheduling lessons and classes.
• To process payments for services.
• To communicate with you regarding your lessons, scheduling, updates, and service-related matters.
• To understand how our site is used and improve its functionality and content.
• To comply with legal obligations.
• With your consent, for other purposes you agree to.

Legal Basis for Processing

We process your personal data based on several legal grounds:

• Necessity for performing a contract with you (e.g., providing vocal lessons you have booked).
• Compliance with a legal obligation.
• Our legitimate interests, provided these interests are not overridden by your rights and freedoms (e.g., improving our services).
• Your consent, where applicable.

Data Sharing and Disclosure

We may share your personal information in the following situations:

• With service providers who perform services on our behalf (e.g., payment processors, scheduling software providers). These parties are obligated to maintain the confidentiality and security of your data.
• For legal reasons, such as responding to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
• In the event of a merger, acquisition, or asset sale, your personal information may be transferred, subject to appropriate privacy protections.

We do not sell your personal data to third parties.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

• The right to access your personal data.
• The right to request rectification of inaccurate data.
• The right to request erasure of your data.
• The right to request restriction of processing your data.
• The right to object to the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the physical address provided below.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including personal data, to Japan and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Cookies

As mentioned, we use cookies and similar tracking technologies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy (note: the actual date is not included in this text per instructions). You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by writing to us at:

Tokyo Voice Studio
3-15-9
Shibuya,
Minato-ku,
Tokyo, Tokyo,
107-0061
Japan